Membership FAQ
What are the perks in my membership?
We have three memberships: Just The Works, The Works, and The Works + Training. Each membership provides great services such as unlimited access, a clean towel, shower amenities, free weights, treadmills, and many functional, high performance machines.
The “Just The Gym” membership includes unlimited access to the club with amenities. “The Works” membership includes unlimited access to the club with amenities and group fitness classes. “The Works + Training” membership includes unlimited access to the club, group fitness classes, and a selection between 2 one-hour individual sessions per month, 3 half-hour individual sessions per month, 4 one-hour individual sessions per month, or 6 half-hour individual sessions per month. You can view the memberships at: https://mvfit.com/membership/
What is the difference between Annual vs. Open-Ended?
The three memberships are offered as Annual or Open-Ended. Annual is a commitment for an entire year. You must commit to the full term. However, if you need to “break out” of your contract during your term, it is required to provide medical notice or proof of relocation. Otherwise, a $300 cancellation fee may be applied. After you have completed your term, your membership will transition to an Open-Ended type without additional charge. Open-Ended is a non-commitment contract for an extra $10. This contract, you are not required to commit for an entire year. You can cancel your membership at any time without penalty or documentation.
What is "Pay-As-You-Go"?
The “Pay-As-You-Go” is an option if you want to take classes and/or training only. They are offered in 1, 5, 10, and 20 packs!
Do I have to reserve a spot for any Group Fitness class?
Yes! Ideally, it is recommended to book your spot early for your class, as they are popular and fill up quickly. You may secure your spot online, the app, or at the front desk!
Can I train with a personal trainer without a membership?
Yes! Whether you are a member or non-member, you can take advantage of our excellent certified personal trainers! You can schedule a free consultation with a trainer at https://mvfit.com/free-consultation/.
How do I cancel my membership?
You must request cancellation 30 DAYS PRIOR to your official termination date.
For ANNUAL members, you MUST provide documentation such as MEDICAL NOTICE or PROOF OF RELOCATION to break out of your contract, if you DID NOT COMPLETE your entire term. A $300 CANCELLATION FEE may be applied. If you have completed your term, you are eligible to cancel at any time without penalty or documentation.
For OPEN-ENDED members, you can cancel your membership at any time without penalty or documentation.
You can submit a membership cancellation request at https://mvfit.com/modification-request/.
If I'm planning a vacation or traveling for an extended period, can I freeze my membership?
Absolutely! Whether you are traveling or recovering from an injury, you may freeze your membership to the maximum of 3 months for free! You can request to freeze your membership at https://mvfit.com/modification-request/.
Can I change my membership type during my term?
Of course! You can upgrade or downgrade your membership at any time! Your term will not be interrupted and your same billing date will be preserved. You can submit your membership change at https://mvfit.com/modification-request/.
If I'm a member, may I bring a guest?
Sure thing! If you are a current member, you may bring a guest for $5.00 per guest per visit to enjoy the club’s amenities.
What is the club's hours of operation?
The hours of operation for the club is:
Monday to Thursday: 6AM – 10PM
Friday: 6AM – 8:00PM
Saturday and Sunday: 8AM – 6PM
The club is closed on Christmas Day and New Years Day. For other holidays, we may apply adjusted hours. Please contact the gym, visit the website, and/or check our social media for adjusted hours.
What is the club’s inclement weather policy?
Safety is our priority! We are mindful about the safety of our staff and members. If there is inclement weather, you can contact the club, visit the website, and/or social media for information and/or adjusted hours.